Vape Club® Delivery Information

May Bank Holiday Delivery Update

Saturday and Sunday are both business as usual. However, please be aware that on Bank Holiday Monday (27th May) none of the couriers will be delivering, so please plan your orders carefully.

We will be open and processing orders on Monday the 27th of May, but the same-day dispatch cut-off time for Royal Mail Tracked 24 is 4PM.

Royal Mail Shipping Method Logo

Royal Mail Tracked 24 - Free On Orders £20+

Orders placed by 4PM Saturday the 25th of May are not affected by the bank holiday and will be delivered as normal on Sunday 26th May Post code restrictions apply for Sunday Delivery.

However, as Royal Mail are not delivering on the bank holiday Monday, please be aware that any orders placed after 4PM Saturday the 25th of May and before 4PM Monday the 27th of May will be delivered on Tuesday the 28th of May.

Royal Mail Shipping Method Logo

Royal Mail Special Delivery by 1PM

Place your order by 4PM Thursday the 23rd of May and receive it on Friday the 24th of May before 1PM.

Orders placed after the Thursday cut-off and before 11AM Saturday the 25th of May will be delivered on Tuesday the 28th of May.

All orders placed after this time will be delivered on Wednesday the 29th of May.

DPD Logo Shipping Method Logo

DPD Express

Place your order by 4PM Thursday the 23rd of May and receive it on Friday the 24th of May.

Orders placed after the Thursday cut-off and before 2PM Sunday the 26th of May will be delivered on Tuesday the 28th of May.

All orders placed after this time will be delivered on Wednesday the 29th of May.

UPS Logo Shipping Method Logo

UPS Express

Place your order by 3PM Thursday the 23rd of May and receive it on Friday the 24th of May. Orders placed after this time will be delivered on Wednesday the 29th of May.

We dispatch and deliver orders seven days a week, with free, tracked next-day delivery on all UK orders £20 and over, via Royal Mail Tracked 24. This includes Saturday and Sunday with Royal Mail′s new 7-days-a-week delivery schedule.

Monday to Friday

All Royal Mail Tracked 24 orders placed before 7PM are dispatched the same day.

Saturday & Sunday

All Royal Mail Tracked 24 orders placed before 4PM on the weekend are dispatched the same day.

We also offer express courier delivery with UPS, DPD and Royal Mail (Special Delivery arrives before 1PM). Monday to Friday cut-off times are 3PM (UPS), 4PM (Royal Mail Special Delivery), and 4PM (DPD). For more information see below.

UK Delivery Options

Royal Mail Shipping Method Logo

Royal Mail - Tracked 24 (Next Day Delivery)

Royal Mail next-day delivery to UK addresses, with a tracking number. Deliveries are made every day, including Saturday and Sunday (restrictions on Sunday deliveries apply). No signature is required. Royal Mail aims to deliver all packages the next day, but this may take a day longer in remote areas.

  • 7 Days A Week
  • Free On Orders £20 & Over, £2.50 Otherwise

Dispatch Cut-Off Times

  • Monday - Friday : orders placed before 7PM are dispatched the same day.
  • Saturday - Sunday : orders placed before 4PM are dispatched the same day.

Cost By Weight*

Weight(Grams) Cost
0 - 5kg £2.50
*Delivery cost calculated at checkout.
DPD Logo Shipping Method Logo

DPD - Express (Next Working Day Delivery)

DPD next-working-day delivery to UK addresses. Next-day deliveries are only guaranteed on weekdays, no deliveries take place on Saturday and Sunday. This is a tracked service and a signature is required on delivery. (Postcode restrictions apply)

  • 5 Days A Week (Mon-Fri)
  • £2.50 (All Orders)

Dispatch Cut-Off Times

  • Monday - Friday : orders placed before 4PM are dispatched the same day.
  • Saturday - Sunday : orders placed before 2PM are dispatched the same day.

Cost By Weight*

Weight(Grams) Cost
0 - 5kg £2.50
*Delivery cost calculated at checkout.
Royal Mail Shipping Method Logo

Royal Mail - Special Delivery (By 1pm Next Day)

Royal Mail next-working-day delivery to UK addresses, with a tracking number. Dispatch and deliveries take place Monday to Friday and orders will arrive before 1PM. Signature required on delivery. Royal Mail aims to deliver all packages the next working day, but this may take a day longer in remote areas. (Postcode restrictions apply)

  • 5 Days A Week (Mon-Fri)
  • From £6.50

Dispatch Cut-Off Times

  • Monday - Friday : orders placed before 4PM are dispatched the same day.
  • Saturday : orders placed before 11AM are dispatched the same day.
  • Sunday : orders placed after 11AM on Saturday are dispatched on Monday.

Cost By Weight*

Weight(Grams) Cost
0 - 500g £6.50
500g - 1kg £8.50
1kg - 2kg £11.00
*Delivery cost calculated at checkout.
UPS Logo Shipping Method Logo

UPS - Express (Next Working Day Delivery)

UPS next-working-day delivery to UK addresses, with a tracking number. Dispatch and deliveries take place Monday to Friday and a signature is required on delivery. No collections or deliveries take place on Saturday and Sunday.

  • 5 Days A Week (Mon-Fri)
  • From £5.00

Dispatch Cut-Off Times

  • Monday - Friday : orders placed before 3PM are dispatched the same day.
  • Saturday - Sunday : orders placed after 3PM on Friday are dispatched on Monday.

Cost By Weight*

Weight(Grams) Cost
0 - 5kg £5.00
5kg - 10kg £7.60
10kg - 15kg £8.25
15kg - 20kg £9.00
20kg - 25kg £9.70
25kg - 30kg £10.40
30kg - 35kg £11.10
35kg - 40kg £12.10
40kg - 45kg £12.95
*Delivery cost calculated at checkout.

Delivery FAQ's

Do You Ship Outside The UK?

While we offer next-day delivery services across the UK (including Northern Ireland), we no longer ship to anywhere outside of the UK (including British overseas territories). Changes to custom laws and shipping rates mean it′s much more cost-effective for vapers to find an online or brick-and-mortar store in whichever country they′re based in.

Do You Deliver To BFPO Adresses?

If you plan on having your order delivered to a BFPO (British Forces Post Office) address, please select Royal Mail at checkout. Other carriers are unable to deliver Vape Club orders to BFPO addresses.

Can I Get Next-Day Delivery To “Remote” UK Postcodes?

Certain parts of the UK are classified as remote postcodes and our standard Royal Mail Tracked 24 might not reach you the next day. In cases like this, we recommend you take advantage of our Special Delivery options as they have a better chance of reaching you the next day.

When Will I Get My Tracking Number?

You′ll receive your tracking number and a dispatch email as soon as your order enters the courier′s "tracking network". This is the point when an order is scanned out of our warehouse and is in the hands of the courier.

My Order Hasn′t Arrived What Do I Do?

Although it′s incredibly rare, sometimes your order might not arrive. Whether it′s an issue with the courier or us, please get in touch and we′ll resolve this issue as a priority. You can contact our UK-based customer service team seven days a week by phone, email and live chat.

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